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To ensure maximum security, we mandate the use of a strong, unique password and recommend enabling Two-Factor Authentication (2FA) in your account settings. Never share your login credentials. Our platform employs end-to-end encryption to safeguard all your personal data.

As a valued VIP member, your withdrawal requests are prioritized. Most transactions are processed within minutes. However, depending on the chosen method and network congestion, it may take up to 24 hours. Your VIP Manager can provide real-time status updates.

For security reasons, changes to critical personal information such as your name or date of birth require verification. Please contact your dedicated VIP Manager directly, and they will personally assist you with the update process.

Our VIPs enjoy significantly higher transaction limits. For bespoke arrangements or to discuss an increase to your deposit threshold, please consult with your Senior VIP Player Manager who can tailor limits to your specific requirements.

The VIP Lobby, prominently featured on your dashboard, is your gateway to our curated selection of high-limit tables and exclusive games. Access is automatically granted based on your VIP tier. For private tables, please coordinate with your VIP manager.

Our system is designed to protect your session. If a disconnection occurs, the game round will be completed on the server. Upon reconnecting, you can view the outcome in your game history. For any discrepancies, our 24/7 technical support is on standby to assist.